When you connect your travel business to a platform processing millions of bookings, real-time pricing, and sensitive customer data, you need more than a promise. You need proof. That's exactly what ISO 27001 certification delivers — and Travelgate has it.
Since April 2024, Travelgate has held an active ISO/IEC 27001:2022 certificate issued by STAREGISTER International Inc. (Certificate Nr. 24MS290402), an accredited certification body recognized by the International Accreditation Forum (IAF). The certificate is valid through April 2027 and has already passed two independent surveillance audits — in April 2025 and April 2026.
ISO 27001 is the internationally recognized standard for Information Security Management Systems (ISMS), published jointly by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It is not a one-time checklist — it is a rigorous, continuously audited framework that governs how an organization designs, implements, maintains, and improves its entire approach to information security.
The current version, ISO/IEC 27001:2022, covers information security, cybersecurity, and privacy protection. Achieving certification requires an independent third-party audit — meaning no company can simply self-declare it.
Key fact: ISO 27001 is the only internationally accepted proof that your technology partner has implemented a systematic, audited approach to keeping information secure — not just at a point in time, but on an ongoing basis.
This is where the details matter. Travelgate’s certification scope covers:
“Information systems and technological infrastructure supporting GraphQL Gateway activities.”
In practical terms, this means the systems, infrastructure, and operational processes that support the core API activity of the Travelgate platform are included within the certified scope.
Since the GraphQL Gateway powers key interactions across the platform — including searches, bookings, and data exchanges between buyers and sellers — the certification helps ensure that these critical operations are managed under internationally recognized information security standards.
At the heart of ISO 27001 are three core principles. In the context of B2B travel connectivity, all three are essential:
Confidentiality Your booking data, rate agreements, supplier contracts, and customer records are only ever accessible to authorized parties. No leaks, no unauthorized exposure, no third-party misuse.
Integrity The data flowing through Travelgate's platform — prices, availability, reservation statuses — is complete, accurate, and protected from unauthorized modification or corruption.
Availability When your team or systems need to access data, it is there. Authorized users can rely on consistent, uninterrupted access to the information and tools they depend on.
The travel industry is a high-value target for cyberattacks. Booking platforms handle personal traveler data, payment information, hotel inventory, and real-time pricing — all flowing through API connections that cross dozens of company boundaries. A single weak link can compromise entire distribution chains.
For buyers (OTAs, tour operators, travel agencies) and sellers (hotels, bed banks, DMCs, channel managers), choosing a connectivity partner with ISO 27001 certification isn't a nice-to-have. In many enterprise procurement processes, regulatory environments, and corporate governance frameworks, it is a mandatory requirement.
Not all certifications carry the same weight. Travelgate's certificate was issued by STAREGISTER International Inc., a certification body accredited by the International Accreditation Forum (IAF) and IAS (ANAB accredited, ISCB 107). This means the audit process itself is overseen by internationally recognized accreditation bodies — adding an extra layer of credibility beyond the certificate alone.
The certification timeline speaks to its seriousness:
Two completed surveillance audits mean the certification has been actively maintained and re-verified — not just earned once and left on the shelf.
If you operate in Europe — or handle the data of European travelers — GDPR compliance is non-negotiable. ISO 27001 and GDPR are closely aligned: both are built around risk management, data protection, and accountability.
ISO 27001 certification strongly supports GDPR compliance, helping organizations demonstrate that appropriate technical and organizational measures are in place to protect personal data.
Connecting through an ISO 27001 certified platform delivers concrete advantages to every buyer and seller in the Travelgate network:
Travelgate's official ISO 27001 certificate (Nr. 24MS290402, issued by STAREGISTER) is publicly available for download at travelgate.com/iso-certificate. You can use it as supporting documentation in your own compliance processes, partner vetting procedures, or enterprise procurement applications.
Can I download Travelgate's ISO 27001 certificate? Yes. The official certificate (Nr. 24MS290402) is available for free download at travelgate.com/iso-certificate. You can use it as documentation in your compliance and procurement processes.
Who issued Travelgate's ISO 27001 certificate? The certificate was issued by STAREGISTER International Inc., an accredited certification body recognized by the International Accreditation Forum (IAF) and IAS. This ensures the audit was conducted to internationally accepted standards.
Which version of ISO 27001 does Travelgate hold? Travelgate is certified under ISO/IEC 27001:2022 — the most current version of the standard, covering information security, cybersecurity, and privacy protection.
What is the certification scope? The scope covers the information systems and technological
Does ISO 27001 mean Travelgate is GDPR compliant? ISO 27001 and GDPR are complementary. The certification demonstrates that strong technical and organizational security controls are in place — a key requirement of GDPR. It does not replace GDPR obligations but strongly supports them.
How often is the certification verified? Annual surveillance audits are required. Travelgate has already completed both its 1st (April 2025) and 2nd (April 2026) surveillance audits. Full recertification is due by April 2027.
Talk to Our Team | Download Certificate