SPONSOR CON-X 2023: Interview Sercihan Sen, Managing Partner PeakPoint Global

- We live in a period of high uncertainty, in which the main challenge for managers is decision-making. At Con-X we will talk about this, but could you tell us about your own case? How do you deal with decision-making in your company?

- Decision-making is definitely a challenging task in today's rapidly evolving business landscape, and our company is no exception. In order to make informed decisions, we prioritize the gathering of relevant information and data, as well as consulting with our colleagues and stakeholders to ensure all perspectives are considered. We also believe in taking calculated risks and not being afraid to make tough decisions, but always with the best interests of our customers and partners in mind. At the end of the day, we aim to make decisions that align with our company's values and goals, while also being adaptable to change when necessary.

- What do you see as the main trends in tourism distribution today?

- One of the main trends in tourism distribution today is the increasing importance of technology and digital platforms. With more and more consumers relying on online channels to book travel products and services, it's crucial for companies to have a strong online presence and offer seamless, personalized experiences across multiple devices and channels. Another trend is the growing interest in sustainable and responsible tourism, with travelers seeking out more environmentally and socially conscious options when making travel plans.

- Have you taken daring decisions in your company, and can you tell us some anecdotes?

- Yes, as a relatively young company, we've had to take some bold decisions in order to establish ourselves in the market and differentiate ourselves from competitors. One example was when we decided to enter the Spanish market, which was already quite crowded with established players. We decided to differentiate ourselves by focusing on providing niche travel products and leveraging our expertise in travel technologies. It was a daring move, but it paid off as we were able to gain a foothold in the market and establish strong partnerships with key players.

- What are your perspectives for this year? Where do you want to go?

- Our perspectives for this year are positive, despite the ongoing challenges presented by the pandemic. We are confident in our ability to adapt to changing circumstances and continue providing valuable travel products and services to our partners and customers. As for where we want to go, our goal is to continue expanding our reach and offerings in new markets, while also deepening our relationships with existing partners.

- Why should CON-X participants talk to you, what can you offer them?

- CON-X participants should talk to us because we offer a unique and differentiated approach to travel products and services, with a focus on providing targeted and niche offerings to our partners and customers. We also have extensive expertise in travel technologies and are able to provide cutting-edge solutions to meet the evolving needs of the industry. Additionally, we pride ourselves on our commitment to customer service and ensuring the satisfaction of all our partners and customers.

 - What is your experience with the events organized by TravelgateX, would you recommend them to other companies?

- Our experience with the events organized by TravelgateX has been very positive. We have found them to be well-organized, informative, and a great opportunity to connect with other players in the travel industry. We would definitely recommend these events to other companies looking to stay up-to-date on the latest trends and developments in the industry, as well as connect with potential partners and customers.