On a mission to democratize the travel industry.

Travelgate bots: Your direct line to support and community

Written by Vero | 6/11/24 12:40 PM

Travelgate is committed to providing you, our valued decision-makers and developers, with the best possible support. We understand the importance of efficient communication and access to the information you need, when you need it. That's why we're excited to introduce you to our thriving Travelgate Discord community and the helpful bots that power it!

Join the Conversation: Travelgate Discord Community

The Travelgate Discord server is a dynamic space designed to foster collaboration and knowledge sharing among our partners. Here, you can:

  • Connect directly with Travelgate's technical and support teams.
  • Discuss best practices and troubleshoot challenges with fellow developers and decision-makers.
  • Stay up-to-date on the latest Travelgate product announcements and updates.

 

Benefits of Joining the Travelgate Discord Community:

  • Direct Access to Support: Our team members are actively engaged in the Discord server, ready to answer your questions and address your concerns in real-time.
  • Peer-to-Peer Learning: Connect with a network of experienced Travelgate users, share insights, and learn from each other's successes.
  • 24/7 Support: While our live support has dedicated hours, the Travelgate community on Discord never sleeps. There's always someone online to lend a helping hand.

Meet Our Friendly Bots!

To help you navigate our Community and get the best possible support, we've implemented several specialized bots. Each one is designed to assist you in different aspects of your interaction with Travelgate:

  • @AIna: Your multilingual customer support assistant, available to answer common inquiries, offer usage tips, and provide app information.
  • @Onboarding: Your guide during the initial setup process, answering questions and ensuring a smooth start with Travelgate.
  • @Insights: Your performance monitoring companion, offering real-time data and insights on connection and traffic, empowering you to optimize operations.
  • @ChatGPT: A collaborative effort between TravelgateX and OpenAI, this virtual assistant provides general support and insights on Travelgate services, accounts, and the travel industry.

Ready to Join?

Head over to the Travelgate Discord server and get started! Together with our helpful bots and dedicated support team, the Travelgate community is your one-stop shop for everything you need to succeed with our platform.