CONX 2025: Interview with BedBankGlobal

As the travel and hospitality industry prepared to gather for ConX 2025, we sat down with one of this year’s official sponsors of AfterX: BedBankGlobal. Known for its global reach and innovative approach to accommodation distribution, BedBankGlobal continues to shape the way travel businesses connect, book, and grow.

Here’s what they had to say.

About BedBankGlobal (From Local to Global). 

​Established in 2022, BEDBANKGLOBAL, despite being one of the new players in the B2B sector with its innovative breakthroughs in the Tourism Industry, made a rapid entrance and became one of the fastest-growing platforms. BedBankGlobal is a wholesaler offering accommodation and various travel products by supplying from own direct contracting and DMC  through different platforms and methods to Tour Operators, B2B offline & online Wholesalers, and Retail Agencies. 

Our aim is to provide travel products to clients with the best prices, maximum inventory, and conditions through new-generation technology. Moreover, Clients in the travel industry requiring fast executable special offers will find the right solutions with Bed Bank Global and its powerful partners.

The travel industry is often seen as fragmented with many moving parts. From your perspective, how important is it for all industry stakeholders to be ‘connected’ in today’s market – and how does your company foster these connections? Can you share a success story that illustrates these connections in action?

The importance of connectivity among stakeholders -such as hotels, travel agencies, tour operators, and technology providers—cannot be overstated. Over the years we have all seen advances in technology and the impact on the tourism industry as well as many others. 

From our point of view, BedBankGlobal is one of the young companies that has bet without any doubt on all possible new developments, including in its operation all kinds of connectors and platforms.

I couldn´t talk about just one Succes Story. For us each of our achievements, with each new Hotel connected via channel manager, each new Client and/or DMC connected is another Succes Story, with which we managed to grow and be part of the industry in such a short time.

In our increasingly digital world, traditional human connections sometimes take a backseat. How does your organization ensure that personal, human interactions continue to thrive, both internally and with your customers? What specific initiatives or technologies are you employing to make digital interactions as meaningful as face-to-face engagements?

Thank you for asking this question. 

At our organization, we actively prioritize fostering those human connections, even in a digital-first world. It is a key that our team members feel connected and supported. 

In the internal organization we try to plan meetings where the team can get to know each other better and enjoy a pleasant activity. On the other hand, one-to-one meeting are also one of the activities we do, with a good result. Transparent communication is one of our main goals; Both with our colleagues and with our partners.

Being communicated and having a good relationship both between colleagues and with our customers is of high importance. We use different platforms to achieve the optimal state of a communication flow. Events like ConX and AfterX are crucial to keep growing our professional and personal network. Thank you for giving us this opportunity ! 

Every industry faces its own challenges, and travel is no exception. What do you believe are the most pressing challenges in the travel industry today, and how is your company planning to tackle them? How do you see these strategies evolving with the continuous changes in consumer behavior and technology?

Arguably one of the biggest challenges now is competition in the industry. After the pandemic there has been a new boom in demand and consequently a boom in supply. This leads to a complexity that is not very easy to handle.

As our slogan says from local to global, we will continue to rely on what makes us unique, which is our unique product, in one of the most developed tourist destinations in recent years, one of the most desired destinations worldwide in recent years: Türkiye.  Obviously with the help of all the new technologies available on the market. 

Events like ConX and AfterX emphasize the value of building relationships – not only between companies, but also with customers and partners. Could you discuss how you view these connections and why they are essential for mutual growth? How do you measure the impact of these relationships on your overall business success?

As I mentioned earlier, such events are of great importance. They give us the opportunity to get to know each other, to create professional and personal very strong links. 

Every year, a more familiar atmosphere is created.

In conclusion: Networking between businesses, customers and partners is not just a matter of operational efficiency; it is the key to enabling tourism businesses to thrive in an ever-changing landscape. Building and nurturing these relationships is not easy, but it is an investment that pays dividends in terms of loyalty, innovation and long-term success.

B2B travel distribution is a rapidly shifting landscape. What is your perspective on the current trends in B2B travel distribution, and what do you foresee in the near future? Are there any emerging technologies or partnerships that you are particularly excited about in this realm?

The trigger, as in other industries, is likely to be the use of AI in travel organization as well. 

There are already companies, for example Countries like China, that use AI in their day-to-day business management. The use of new forms/systems of payment is also being one of the innovations that have brought solutions to many problems in the administrative part of the companies.  Personally, I believe that in the next 5-10 years, the industry will have reached a point that we cannot even imagine right now.

How do you believe events like ConX help to unify the fragmented travel industry and drive innovation and growth? What advice would you give to other industry players seeking to strengthen their networks and relationships in today’s dynamic environment?

Events like ConX play a crucial role in unifying people who work in the same Industry, driving innovation, and fostering growth by providing a platform for stakeholders to connect, share insights, and collaborate on shared challenges.

I see no better way than to spend some quality time together and talk about the current and future of the Tourism Industry.