Posts about "Interviews"

In an era defined by rapid technological advancements, artificial intelligence (AI) is transforming industries across the globe. The travel sector is no exception, witnessing a paradigm shift in the way B2B Distribution operates. At the forefront of this digital transformation is Iñaki Fuentes, COO at Travelgate.

Chirag Agrawal discusses TravClan's evolution from a community-building initiative for travel agents to a one-stop, tech-driven travel services platform. Amidst COVID challenges, TravClan introduced free personalized websites for agents and an on-trip app for customers, emphasizing technology and customer service. The partnership with TravelgateX boosts TravClan's inventory, connectivity, and market insights, aiding global expansion and innovation.

Enrique Dieux, CEO of DTS Travel, opens the door to the company's exciting history. From its beginnings as a traditional agency to becoming an online hotel sales giant in LATAM, DTS Travel has demonstrated a unique ability to adapt and thrive in an ever-changing market.

In this interview, Enrique shares with us the keys to DTS Travel's success, including its unwavering commitment to customer service, its commitment to innovative technology, and its successful partnership with TravelgateX.

Discover the fascinating conversation with Cisyelya Bunyamin, our SVP of Accommodations at Tiket.com. From its humble beginnings as the first OTA in Indonesia to its global expansion, we explore how technological innovation and customer service have been crucial to Tiket.com's success and its strategic collaboration with TravelgateX.

BookingAgora, founded in 2016, has emerged as one of the leading B2B players in the Turkish market. Its product portfolio encompasses hotels, flights, car rental, transfers and tours. Initially locally focused, the company is now looking to go global with reliable distribution partners. In this interview, Kadri Ciga, Co-founder of BookingAgora, shares the evolution of the business, highlighting the key importance of technology and customer support in meeting the challenges of the global market.