Iñaki Fuentes

As the hospitality industry navigates through the aftermath of the global pandemic, it's become clear that digital transformation is no longer an option but a necessity for survival. The COVID-19 crisis has accelerated the adoption of cloud technology as businesses in this sector seek to scale and optimize operations while keeping costs low. 

From my first day as COO at TravelgateX, I've viewed our mission through a simple lens: it's not just about innovation, but about making a meaningful difference. Today, we have an opportunity – an opportunity to set a gold standard for excellence, to be a beacon for the industry. And it's a journey we're on together.

The travel sector, with all its nuances and intricacies, has been a learning curve, yet it's in these complexities that I've found clarity. Harnessing technology, particularly AI, for the travel industry hasn't just been about advancement, but about creating experiences that matter, solutions that resonate.

My time as a Chief Information Officer wasn't just about technology and strategy; it was about people. Every technological stride, every strategic decision was taken with a single thought: How does this make life better for our team, our partners, our stakeholders? Because at the end of the day, it's people who drive innovation, who turn challenges into opportunities.

And as we look to the future, as TravelgateX aims to scale new heights, it's imperative we remember our core: our values, our team, our commitment to excellence. I believe in the power of collaboration, in the strength of unity, and in the potential of every individual in our fold. Let's continue to innovate, inspire, and together, make a difference.