“The biggest lesson we learned is that we need to develop various customer sourcing channels and cooperate with core suppliers from diverse destinations”

Tourmind is an artificial intelligence company based global hotel travel search engine and booking platform. A few months ago, Tourmind joined TravelgateX as a new Premium Partner Seller. In this interview, Angela Chan, Global Commercial Manager, explains to us how her company is preparing for the opportunities after Covid-19, what lesson they have learned from this crisis and how she sees the future of technology in the travel sector.

Can you describe the importance of two key factors to Solole development: technology… and customer service

Technology is precisely one of the foundations of Solole‘s growth. Thanks to our technological partner Iboosy we have managed to have a very good quality API with functionalities that other platforms do not have. The support that TravelgateX gives us is also appreciated. Regarding customer service, as Solole is a company that has been in the sector for more than 14 years, we have achieved very high-quality standards in relation to customers.

"We are very proud of our established network and are focused now on our further expansion of creating a larger and stronger distribution channel and this is where TravelgateX will help".

Georgios Siligardakis is the CEO of Welcome Holidays. In this personal interview, he highlights the main internal and external changes of his company after the Covid-19 pandemic. It sums us up that for the travel industry there is definitely an opportunity for creative partnerships and digital access should be seen as a useful function.

“We believed that TravelgateX, which prides itself as being a cutting edge technology company, would understand the value Pruvo’s technology”. Pruvo was founded in 2016 with a simple idea: help travellers get the best hotel rate without having to control prices themselves.

“I will remember this pandemic as something that forced all the businesses in the world to focus on innovation and agility across technology”. tripAbrood is shaping the future of family travel by building the world’s first AI-powered family travel booking experience. Using AI, machine learning, and data intelligence, we are creating the sort of personalized experience families used to get from a local travel agent shop. Ultimately aiming to reduce the time it takes to book a family holiday online from 30 hours to under 10 minutes.

“We received this crisis to reinvent the way we work” 

We love listening to our partners, knowing their experiences. Today, Isabelle Grechi Head of Business Intelligence EHTL-viagens, explains how they have reinvented themselves after the Covid-19 crisis and how TravelgateX is helping them in their next strategy.