It's nothing new that anyone in the travel industry has a constant battle to reduce unnecessary traffic and improve response times. The same requests with exact search conditions should not generate increased traffic, even when performed at different times. The response time of a search make all the difference when it comes to guaranteeing that booking. Protecting your system from massive search volumes gets more difficult in this metasearch engine world. You've been there, right? To solve these problems and support our connected partners, TravelgateX offers its cache solution, Speed-X. 

“Over our 43 year history, ATI has navigated many crises, but none has been as profound and prolonged as the current pandemic. I personally think that you learn how strong partnerships really matter and the importance of diversification, both in terms of product and source markets”, this is one of the reflections of Nicholas Hentschel, COO AmericanTours International, one of the largest tourism companies in the world and a partner of TravelgateX. In this interview, Nicholas Hentschel also defines the next strategies for the tourism of the future and the growth of the sector. 

“The biggest lesson we learned is that we need to develop various customer sourcing channels and cooperate with core suppliers from diverse destinations”

Tourmind is an artificial intelligence company based global hotel travel search engine and booking platform. A few months ago, Tourmind joined TravelgateX as a new Premium Partner Seller. In this interview, Angela Chan, Global Commercial Manager, explains to us how her company is preparing for the opportunities after Covid-19, what lesson they have learned from this crisis and how she sees the future of technology in the travel sector.

Can you describe the importance of two key factors to Solole development: technology… and customer service

Technology is precisely one of the foundations of Solole‘s growth. Thanks to our technological partner Iboosy we have managed to have a very good quality API with functionalities that other platforms do not have. The support that TravelgateX gives us is also appreciated. Regarding customer service, as Solole is a company that has been in the sector for more than 14 years, we have achieved very high-quality standards in relation to customers.

"We are very proud of our established network and are focused now on our further expansion of creating a larger and stronger distribution channel and this is where TravelgateX will help".

Georgios Siligardakis is the CEO of Welcome Holidays. In this personal interview, he highlights the main internal and external changes of his company after the Covid-19 pandemic. It sums us up that for the travel industry there is definitely an opportunity for creative partnerships and digital access should be seen as a useful function.