Travelgate Blog

The use of artificial intelligence (AI) technology in the tourism industry has the potential to transform customer experiences and streamline operations. However, with new technology come ethical challenges and questions around its impact on the job market. In this article, we'll explore some of the key challenges and opportunities of AI in tourism, including the skills and knowledge needed for success in this field, and discuss the potential applications and advances of AI technology in the industry.

TBO.COM is a global travel distribution platform that connects over 100,000 buyers with more than 1 million suppliers in over 100 countries. In this opportunity, we interviewed its Co-Founder Gaurav Bhatnagar who explains some perspectives for the business during this year, as well as the participation of his company as a sponsor in CON-X 2023. 

- We live in a period of high uncertainty, in which the main challenge for managers is decision-making. At Con-X we will talk about this, but could
you tell us about your own case? How do you deal with decision-making in your company?

- Fortunately, I have the perfect Team of professionals in all areas of the company. Daily communication with them is instantaneous, as well as fluid,
Which allows for a highly focused vision of decisions to make.

- We live in a period of high uncertainty, in which the main challenge for managers is decision-making. At Con-X we will talk about this, but could you tell us about your own case? How do you deal with decision-making in your company?

- Once I have been told that a team leader´s strength lies in the strength of the team, and I believe this wholeheartedly. As a result, we always aim to find solutions and make decisions together. A manager doesn't need to be involved in every aspect of daily operations or to be the final decision-maker in every situation. Therefore, trusting your team is fundamental.