"Over the past eight months, we’ve seen many parts of our technology industry rise up to help both hotels and travel technology providers to better understand new and emerging trends, as they happened. I’m proud to say that SiteMinder and TravelgateX are examples of this".

In this Interview, James Bishop, Senior Director SiteMinder, explains to us what his company's prospects are for next year 2021, in addition to analyzing what the learnings have been in this year of pandemic. James also explains what the collaboration between SiteMinder and TravelgateX is like within the technology and tourism sector.

“Technology is the key to innovate the travel industry”

Nezasa provides the technology to make hyper-personalised trip creation a reality. Its state of the art software is spearheading trip planning technology to guarantee its transition from static to live itineraries. It covers all aspects of the travel lifecycle with unprecedented speed and efficiency- from booking over in-destination experiences until the completion of the trip. In this interview, Manuel Hilty, CEO of Nezasa explains how has the experience been for his company to be on collaboration and connectivity through TravelgateX. 

Born in January 2019, Allbeds is the online hotel content distributor of a business group specialized in the Travel segment with the aim of complementing and diversifying the group's accommodation portfolio, and taking advantage of the existing synergies in the market due to the different mergers and acquisitions . With a total portfolio of 400,000 establishments available in more than 194 countries, the wide range of offerings of different types of accommodation and high availability online for the last minute coupled with highly competitive prices are Allbeds' main argument.

“Over our 43 year history, ATI has navigated many crises, but none has been as profound and prolonged as the current pandemic. I personally think that you learn how strong partnerships really matter and the importance of diversification, both in terms of product and source markets”, this is one of the reflections of Nicholas Hentschel, COO AmericanTours International, one of the largest tourism companies in the world and a partner of TravelgateX. In this interview, Nicholas Hentschel also defines the next strategies for the tourism of the future and the growth of the sector. 

“The biggest lesson we learned is that we need to develop various customer sourcing channels and cooperate with core suppliers from diverse destinations”

Tourmind is an artificial intelligence company based global hotel travel search engine and booking platform. A few months ago, Tourmind joined TravelgateX as a new Premium Partner Seller. In this interview, Angela Chan, Global Commercial Manager, explains to us how her company is preparing for the opportunities after Covid-19, what lesson they have learned from this crisis and how she sees the future of technology in the travel sector.

Can you describe the importance of two key factors to Solole development: technology… and customer service

Technology is precisely one of the foundations of Solole‘s growth. Thanks to our technological partner Iboosy we have managed to have a very good quality API with functionalities that other platforms do not have. The support that TravelgateX gives us is also appreciated. Regarding customer service, as Solole is a company that has been in the sector for more than 14 years, we have achieved very high-quality standards in relation to customers.